Pagnotta Bakery Shop

Return & Refund Policy

How Pagnotta Bakery Shop handles order issues, returns, and refunds.

Order issues

If an item is missing, incorrect, damaged, or does not meet the order specification, contact us promptly with your order number and supporting details.

Perishable and prepared items

Because food and made-to-order products are perishable, returns are generally not possible after collection or delivery. Eligible issues will be reviewed fairly on a case-by-case basis.

Refunds

Where a refund is approved, it will be made to the original payment method where possible. Processing time may depend on your payment provider.

How to request help

Please contact Pagnotta Bakery Shop on 966500000000 or info@pagnotta.sa as soon as possible after receiving your order.

Last updated: September 28, 2026